At the beginning of the pandemic in March 2020, US Arts quickly pivoted to online classes for the safety of our students and staff. Our online classes have been so successful, that we have decided to permanently offer some online options for the students who prefer it. Below is our original tutorial and FAQ regarding the online classes. Please contact us if you'd like to schedule a trial in our online classes or in-person classes.
We will be using Zoom for our classes.
There are two options if you do not want to participate in the online class:
1) Temporary stop.
You can temporarily pause your child's classes (starting at any time), and resume them when things go back to normal. We would count how many classes are left in your child's registration, and they would start from when you come back to classes.
So if you have 10 weeks left currently, we would pause their registration, and those 10 weeks would start when you come back. Any absences reported online will be saved.
Parents who choose to do a temporary stop are still welcome and encouraged to do the free online trial class to see if they like it.
Our cancellation policy remains the same, if you want to permanently cancel classes it is a $50 fee and the rest is refunded based on how many classes there have been since the start of their registration.
Please email us your child’s name if you would like to pause or cancel your registration.
We will have credits for all students who stay through end of their registration terms. We are waiting from our Headquarter about the details and will inform all parents. It is a little hard for Headquarter to make all decision since the situation changes in such a short time.
We will compensate parents for purchasing materials as well.
We have been working very hard to make the transition smooth for all of our students and we appreciate your patience and your support!
No, we are keeping our same schedule. Wed-Fri 4:30, and 6:30 and our normal weekend schedule as well.
Please email us if you’d like a class switch and we will email you the new link. If it is a one time change, please use the makeup website.
Yes, please continue to schedule online as usual. Since the office has to check to send out the link to all makeup students, please sign up in advance. Email us if you have any questions or issues!
Yes, we are saving all makeup data and you can do them when the center opens again as normal.
It depends on the room, but it will typically take 2-4 classes to finish one drawing. It could take your child longer online than it would in the classroom.
Yes. Because this came about so quickly, we did not have enough unopened supplies to distribute to students. We are currently working on setting up online classes first, and will email parents about credits/compensation when it is finalized.
You can use the US Arts homework sketch book for drawing projects, instead of purchasing drawing paper. If you do not want to use the homework book for class projects, you can purchase sketch book/paper from online or from a physical store (art stores like Michael's or Plaza Art will sell paper, along with any Wal-mart or Target with an arts/crafts section). 11X17" is our standard large drawing paper.
Some suggested options if you wish to purchase your own paper:
The teacher has not begun class yet. Please check back 10 minutes before class time.
Once the teacher starts the class, it will ask you to enter the name. Please enter First Name, Last Initial and Student ID (ex: Mickey M G02001)
Look up your child’s information on our absence/makeup website. If you’ve ever scheduled something with the website, the ID is in the confirmation email that gets sent to you. Please email us if you are still having trouble.
The teacher will normally have students muted so that they can instruct easily. Please click on the "raise hand" button to get the teacher to un-mute you.
If your child is in Rooms 1-3, yes, especially for the first online trial class. We recommend being with older children as well just in case they have technical difficulties.
Yes! We will try our best to help you.